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Buyer Protection is a set of guarantees provided by AliExpress.com that enables buyers to shop with confidence on our website.

You are protected when:

> The item you ordered did not arrive within the time promised by the seller.

> The item you received was not as described.

> The item you received that was assured to be genuine was fake.

Who is eligible for Buyer Protection?

Only buyers who have purchased items on AliExpress.com are eligible for Buyer Protection.

Any payment made directly to a seller outside AliExpress.com is not protected by us. If a seller does ask you to make a direct payment to they (e.g. via PayPal or Bank Transfer), report them to us immediately.

Current accepted payments on AliExpress.com include:

> Visa

> MasterCard

> QIWI

> Western Union

> Bank transfer

You can also pay with select debit cards including:

> Maestro

When am I protected by AliExpress Buyer Protection?

> When the item you ordered did not arrive within the time promised by the seller.

> When the item you received was not as described.

> When the item you received that was assured to be genuine was fake.

The following cases are not covered by Buyer Protection:

> Fraudulent charges to a credit card. If you notice any charge to your account that you did not authorize, report it to your credit card company.

> Orders or payments made outside of AliExpress.com.

> Claims that an item was not delivered when the shipping company’s records show that it was.

> Claims that an item is not as described when the seller can prove that it is.

> Items that were delivered and are as described but the buyer no longer wants. However, if the seller offered the “Extra Returns” guarantee, you will still be protected.

I am not satisfied with the product. What can I do?

If you are not satisfied with the product you received, you can open a dispute before the order is closed. you may follow the below steps to Open Dispute:

1. Sign in to the “My Orders” section of your AliExpress account

2. Locate the relevant order

3. Click the Open Dispute button

4. Submit your refund request

Please be advised to open a dispute before the deadline, or the order will be completed with your payment being released to the supplier.

Also, you may have an open communication with your supplier and agree on a mutual refund solution. To contact the supplier, you may go to the product detail page or shop and click Contact Now to send a message. You can also click Chat Now! to chat in real time with suppliers who are online using our instant messenger, TradeManager.

This Site works in affiliation with online merchants. All prices displayed on this site are subject to change without notice. Although we do our best to keep all links up to date and valid on a daily basis.

The owner of this website,is a participant in the AliExpress Affiliate Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising to AliExpress properties.

Privacy Policy for this site

Last updated: 2019-04

If you require any more information or have any questions about our privacy policy, please feel free to contact us.

At this site, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by this site and how it is used.

Log Files

Like many other Web sites, this site makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

this site does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

.:: Google, as a third party vendor, uses cookies to serve ads on this site.

.:: Google’s use of the DART cookie enables it to serve ads to users based on their visit to this site and other sites on the Internet.

.:: Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – http://www.google.com/privacy_ads.html

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners included AliExpress.

These third-party ad servers or ad networks use technology to the advertisements and links that appear on this site send directly to your browsers. They automatically receive your IP address when this occurs.

Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see. this site has no access to or control over these cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. this site’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

Supported shipping methods

Currently suppliers can choose from eight express shipping options: TNT, EMS, UPS, FedEx, DHL, China Post, Hongkong Post and S.F. Express.

Since the shipping methods are set up by the suppliers, you are advised to directly contact the supplier for more shipping information. To contact the supplier, you may go to the product detail page or shop and click Contact Now to send a message. You can also click Chat Now! to chat in real time with suppliers who are online using our instant messenger, TradeManager.

Customs & import taxes

Orders may need to clear customs in your country.

Please check if your order will incur additional import duties, taxes or other customs related charges.

Import duties, taxes or other customs charges will be collected by the shipping company upon delivery.

Suppliers are not responsible for delays caused by the customs department in your country.

Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.

Shipping cost

All courier services and shipping fees are set up by suppliers. Suppliers can choose from eight express shipping options: TNT, EMS, UPS, FedEx, DHL, China Post, Hongkong Post and S.F. Express. Shipping fees are automatically calculated on the basis of weight, size and volume.

If you feel the shipping fee is too high for an item you would like to order, you may contact the supplier regarding shipping cost.

If the supplier agrees to change the shipping cost, he/she can modify the amount as per agreement before payment. Or you may also choose alternative shipping methods to lower the shipping cost.

Shipping time

Currently suppliers can choose from eight express shipping options: TNT, EMS, UPS, FedEx, DHL, China Post, Hongkong Post and S.F. Express.

In addition, delivery time varies depending on country and courier service. For information regarding delivery time, please directly contact the supplier.